FAQ
Questions buyers ask before they sign
The objections we hear most, answered from the contract.
It's expensive.
USD 275 per qualified meeting, and every one that doesn't qualify is refunded. You pay only for meetings that meet all five criteria. One first-year deal at our minimum size (USD 36,000) equals more than six months of fees.
What's the catch?
Nothing hides in the small print: the whole contract fits on one page. Read it before you talk to us.
Won't they be courtesy meetings?
No. Each meeting must pass five written criteria, and you accept or object within 2 business days. A Head of Service outside your account team decides each objection from the recording.
I don't want a long commitment.
You won't make one. Month to month: cancel before your next invoice in one click, with no fee. If quality falls below 90%, you can cancel the same day.
You don't know my market.
That's why we test it before you sign. If it can't carry 20 a month, we tell you plainly and take nothing.
People won't show up.
Then it doesn't count. A meeting the buyer misses never counts toward your 20, and we replace it.
Automated messages will hurt my name.
A person makes every call and approves every message sent in your name. Your domains and numbers stay yours.
I don't know you, and you have no case studies.
Then don't take our word for it. Start with one month: every meeting is in your portal the day it happens, and the refund is in the contract.
Why is it cheaper than USD 400–750 a meeting elsewhere?
Research and preparation run on our own platform, and each cell works one sector every day, so people's time goes into calls. The price is published, and the refund is in the contract.
Do you work for my competitors?
No. While you are our client, we never work for your direct competitor in the same market segment without your written consent. You name your direct competitors in the order form.
Can my team handle 20 meetings a month?
Twenty is about one a working day. A named representative of yours attends each one, with a brief 24 hours before. If you can't staff that, we'll say so in the fit session.
What do you need from me?
A 90-minute kick-off, approvals within 2 business days, a stable ideal customer profile for the month, and a representative at every meeting.
I pay in advance. Is my money safe?
Refunds are written into the order form and paid within 10 business days of each monthly statement by a Saudi-registered company (CR 2051247519). You can cancel any month.
Who is my contact?
Your dedicated account manager, named in your order form. You meet them in the fit session before you sign.
When does my first month start?
On launch day, 14 days after signature; setup is free and outside the month.
What if Ramadan falls in my month?
The delivery window extends to 45 days for the same 20 meetings at the same price, and there is no outreach on Eid.
Can I get more than 20?
Yes. Customise your service: 20 to 60 meetings a month in steps of 5, at USD 275 each, month to month, with the same 90% guarantee. You can also add the full sales process to closing: price on request plus a 10% commission on first-year contract value, earned on collection, capped at SAR 150,000 per deal.
What if I'm late approving messages?
Each business day you are late after the 2-business-day window extends the delivery window by the same number of days, shown in your portal.
How is a refund paid?
USD 275 (SAR 1,031) per meeting, within 10 business days of the monthly statement, by bank transfer, or off your next invoice if you prefer, never more than the month's fee. If you cancel, it is always a transfer.
Do you guarantee deals or revenue?
No. We guarantee meetings, not revenue: our scope ends at the meeting, and you close.
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